Privacy Policy

A Caring Touch Home Health Services & Hospice Care

Effective Date: August 28, 2026

At A Caring Touch Home Health Services & Hospice Care, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you interact with us, our website (acthhs.com), or our home health and hospice services.

1. Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Address
Any information submitted through forms or communications, including referral requests and inquiries

2. How We Use Your Information

We use your information to:

Provide home health, hospice, and in-home supportive care services
Communicate with patients, families, referral sources, and clients
Send appointment reminders, updates, and service-related messages
Process and coordinate referrals
Improve our services

2. How We Use Your Information

We do not sell or rent your personal information.

We may share information with:

Healthcare providers involved in your care
Service providers assisting in our operations
Insurance providers and payers, as necessary to process claims
When required by law or regulatory authorities

SMS consent is not shared with third parties or affiliates.

4. SMS Communications

If you provide your phone number, you may receive SMS messages related to:

Appointment reminders
Care updates
Administrative notifications

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or visit www.acthhs.com.